Frequently Asked Questions:

Party

  • - Less than 24hr notice, full invoice balance charged, no refund.

    - Less than 1 week notice, 25% of invoice balance charged and remaining amount will be refunded

    - More than 1 week notice, 3% of invoice balance charged to cover our payment processing fees, remaining amount will be refunded.

  • The rentals are given for a 24 hour period. To rent for a longer period, the daily rental rate will be multiplied by the number of days required. All charges are for time out, whether used or not.

  • Yes, CAD $15.00, is the minimum order size we accept at this time

  • Full payment for the order is due at the time of booking. You will be prompted and will have the option to pay using Credit Card of your choice (Visa / Mastercard / Amex) or through PayPal at checkout screen.

    We also accept EFT or Interac email money transfer, please contact us at (437) 605-3938 to make arrangements.

  • Our booking system will allow you to book your rental with a minimum of 3 hour notice. If you need to make last minute reservation, please contact us directly through our phone number.

  • We recommend that you finalize your order at least 1 week in advance to ensure availability of items. However, you can contact us to make any changes to your order and we will try our best to cater to any changes.

  • Yes, we offer door to door Delivery and Pick up of all rental equipment as well as set up of any equipment at additional cost. You will be prompted this option near checkout.

  • Yes, kindly contact us to schedule a visit to our location at 1063 Kennedy Circle, Milton, ON

  • Liability: The Customer accepts all responsibility and liability for any property damage or personal injury arising from use of item(s) rented from the Business by any cause.

    Loss and Damage: Customer is responsible for all rental equipment from the time received to the time they are returned to the Business. All items should be secured and protected from theft or damage. Missing or broken items will be charged at retail replacement value to your credit card on file as listed below

    Item Name
    Replacement Value / Damage Cost Per Item
    White / Black Folding Chairs
    $30
    6-ft White Folding Table
    $80
    8-ft White Folding Table
    $200
    Coffee Urn
    $150
    10x10 Pop Up Tent
    $250
    10x20 Pop Up Tent
    $450
    Sand Bag
    $15
    Rubber Plated Weight
    $50
    Gas Patio Heater
    $200
    Electric Patio Heater
    $150
    Pipe & Drape Backdrop Set
    $300
    Projector Screen
    $200
    Projector
    $150

    Late Returns: The customer agrees to return the rentals by a predefined date and time. Rentals returned after the agreed upon time will incur additional fees as follows:

    1stHour
    1 to 4 Hours
    Over 4 Hours
    No Charge
    20% of 1 rental day
    Additional 1 Day Rental